Project Page - Strategy

Strategy

What is the depth of impact the HR Function has within the business?

Administration

Business Partnering

Positioning
Factors

This dimension reflects whether at one end of the spectrum the HR team sits with business leadership to provide strategic advice about people impacts versus whether the HR team are wholly focused on administering HR processes. This may be by design or, more usually through lack of resources and automation. Factors to consider:
  • The volume of manual admin tasks shared across the HR Team that get in the way of individual HR specialisms
  • How well individual HR processes and services are clearly defined and assigned
  • Willingness of the business to engage HR in strategic decision-making and the top-level drive from the HR leadership to provide such engagement
  • Capability of the HR business partners and/or leadership team to deliver strategic HR advice

Progression

While there are differing opinions on the true value of implementing the Ulrich model in HR (Service Centre + Centres of Expertise + HR Business Partners) it's fair to say that most HR functions have made or are looking to make progress in this direction. In particular, HR generalists are often looking to advance their careers by becoming HR Business Partners and, explicitly or implicitly, operating at a more strategic decision-making level. The biggest single barrier to broadening the strategic impact of the HR Function is when everyone within is over-burdened with administrative duties. These can be reduced through simplification, automation, outsourcing or simply having more staff, however, this is just an enabler. The HR function also needs to have a range of services which are of value to the business in its strategic decision making. And, the HR Business Partners need to be skilled in how to "sell" these services into the management teams. There are many great HR Business Partners across many organisations but few HR functions can boast a cadre of them of consistent quality, backed up by quality HR services, data analytics and HR leadership.
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